We’ll support you on your journey towards a customer-centric, omnichannel touchpoint strategy. Practical. Scientifically validated. Recognized for innovation.
- Customer-centricity beyond the mindset. Validated.
We don't just think about the customer, but measure, link and optimise every possible interaction.
- Less complexity and wastage. Measurable.
70% wastage is a reality. Our intelligent customer journey analytics provide a remedy and lead to greater success.
- 30% higher performance. Scalable.
Customer projects prove that there’s substantial potential for success to be tapped.
- Looking further. Holistic.
We measure journeys holistically across the ecosystem. With up to 100 digital and analogue touchpoints.
- Networked measurement and optimisation. Impact-transparent.
Our intelligent algorithms find the verifiably best solution for your marketing.
- Focused on the right touchpoints. Effectively.
Our smart algorithms identify the truly relevant touchpoints.
- Setting out for new shores. Reliable decision-making.
The reliable decision-making basis for your strategies and campaigns that reduces your risk.
- Experiences for satisfied customers. For each touchpoint.
We identify pain and pleasure points at all touchpoints along the customer journey. So you can start at the right place.
- Mix modelling without open questions. Comparable.
We calculate different strategies for marketing, communication, sales and service. Simulations let you evaluate every conceivable scenario.
- New strategies and campaigns. Efficiently.
Blowpipe instead of watering can. For a targeted approach to your (potential) customers, our algorithms link touchpoints and content.
- Bringing insights down to earth. Interdisciplinary.
We also get involved in implementation and taking new paths with you.
- Simply log on for new insights. Continuously.
With us, it’s nothing less than software-as-a-service. Intuitive and without lengthy training sessions.